Domestic Bank Transfers (USD)

Please note

This article covers sending and receiving USD on Krak, for eligible US users. For topics that apply across all networks (cancelling a payment, fraud protection, managing payees), see Bank Transfers: Sending and Receiving.

US users can send and receive USD using virtual account details that can be generated within the Krak app. These virtual account details in your name can be used to move money to and from US-based bank accounts using ACH (Automated Clearing House), RTP (Real-Time Payments), or FedNow. For background on how ACH works generally, see ACH transfers explained.

  1. 1

    Log into your Krak account.

  2. 2

    Tap Send to a Bank Account.

  3. 3

    Add in your recipient's details if they are a new contact (name, account number, and routing number) or select an existing recipient from your addresses.

  4. 4

    Enter the amount you want to send.

  5. 5

    Once you have reviewed, tap confirm.

USD payments are made via ACH — usually 1–2 business days.

Make sure you have your recipient’s correct account and routing number. Wrong details can delay your payment or send it to the wrong person.

You can receive payments directly into your Krak account.

Find your Krak account details in the app:

  1. 1

    Open the receive menu from home.

  2. 2

    Tap on bank account.

You can share the following details with anyone who needs to pay you:

  • •

    Account number

  • •

    Routing number (ABA)

Money you receive is reflected in your balance and, depending on the payment network used by the counterparty, may be subject to a short hold before it’s available to spend or withdraw. US transfers may incur a 3-day withdrawal hold. We’ll show you the status in the app.

Network

Speed

Availability

ACH (Automated Clearing House) — US

Usually 1–2 business days

Monday to Friday (excluding US federal holidays)

RTP (Real-Time Payments)

Usually instant

24/7

FedNow

Usually instant

24/7

We’ll notify you via email and in-app when money lands in your account.

What affects timing?

  • •

    Bank holidays and weekends may delay processing — ACH transfers are processed on business days only and do not settle on weekends or US federal holidays.

  • •

    First-time recipients might require additional verification checks.

  • •

    Large payments can take longer to clear.

  • •

    Recipient's bank processing time may vary.

Sometimes a transfer can’t be completed — for example, because of incorrect account details or because the receiving bank rejects it. When that happens, the payment is “returned” with a reason code, and the funds move back. If a transfer involving your Krak account is returned, we’ll update your balance and the payment status accordingly.

There are no fees associated with sending or receiving USD from a counterparty using the virtual account details in the app.

A trading fee may apply if a balance other than USD is used to send funds off platform.

We set limits to help keep your account secure and ensure compliance with payment regulations. Your limits can be viewed within Settings within the app.

Minimum Payment Amounts:

Type

Minimum Amount

Send

$5

Receive

$1

Sending Limits

The total amount you can send depends on your account verification level.

You can track any payment in real time directly in the Krak app.

To view your payment status:

  1. 1

    Go to Activity in the Krak App.

  2. 2

    Find your payment.

  3. 3

    Tap to see full details.

Once you’ve sent your payment, it will move through a few stages. You’ll see these statuses in the tracker:

Status

What It Means

Payment sent

Your transfer is being processed in our system.

Transfer received by recipient

We've sent the money to your recipient's bank. Their bank will process and deliver the payment, which may take a few business days.

If your payment status hasn't been updated in the expected timeframe, contact our support team.

For topics that apply across all bank transfer networks — cancelling a payment, fraud protection, and managing payees — see Bank Transfers: Sending and Receiving.

Still need help?

Contact support via the Krak app on your phone.

Get help in the app

Download the app