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Where is my crypto deposit?
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
To deposit crypto to Krak, your account must be verified.
Sign in to your Krak account. Tap the + and then tap Deposit.

Search or scroll to find the crypto you want to deposit and select it.

Choose your network. Some cryptocurrencies support multiple networks. (example is showing Bitcoin)
Important: Only deposit using a network that is available and supported for your chosen crypto on Krak.

Read the Instructions and tap I understand once ready.

Copy the deposit address (and any additional required info*) using the copy icon. Paste it into your sending platform or wallet. Try to avoid typing the address manually.
You may also scan the provided QR code.
Once you’re ready, tap done. You will then be taken back to your Krak homepage.
Some cryptocurrencies can be sent via multiple different networks. Make sure you are using a network and cryptocurrency we support so that funds are not lost.
After sending the crypto, your deposit will appear in your Krak account once the required confirmations are completed on the blockchain. Check processing times here.
Cryptocurrency deposits sent via PrivateSend, CoinJoin, or other obfuscation tools will not be credited and may be lost.
Note:
The only way for a deposit address to be removed is for it to expire. Valid transactions sent to an expired deposit address can still be credited minus a fee.
If you didnt include the correct tag or memo, please contact support.