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Why is my account restricted?
Where is my cash deposit?
Why can't I withdraw?
Where is my Krak card?
Where is my crypto deposit?
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
Available only to clients in Canada, the UK, and the US.
Your verification level determines your account's features and funding limits.
To see your limits, check the "Verification & Limits" section in the Krak app. This can be found by tapping your profile photo in the top left corner, followed by Account → Verification & Limits.

If you haven't fully verified your Krak account, you'll be able to increase your limits by uploading your ID.

Krak allows users to send both fiat and cryptocurrency to other Krak accounts, subject to certain limits.
Minimum transfer amount:
The minimum amount you can send to another Krak user is $1 USD (or equivalent in other supported currencies).
Default 30-day limit:
By default, users can send up to $3,000 USD per week, across both fiat and crypto transfers. This combined limit is applied to all outgoing transfers to other Krak accounts.
Rolling reset:
These limits reset on a rolling 30-day basis, meaning the limit refreshes progressively rather than on a fixed day each week.
Dynamic limit adjustments:
Send limits are dynamic and may adjust automatically over time based on your continued usage of Krak. In most cases, your limits may increase the more you use the platform. Factors that influence these adjustments include:
Krak or Kraken account age
Your country of residence
Your selected deposit methods
Your transaction history and usage patterns