How to Activate Your Card

Last updated: August 10, 2026

Virtual cards do not require a separate activation step, they are ready to use as soon as they are issued in the app. Physical cards must be activated once you receive them.

Steps to activate a physical card

  1. 1

    Open the Krak app and tap the card on the homepage.

  2. 2

    Under card settings, tap Activate card.

  3. 3

    Enter the 3-digit code on the back of your physical card.

    You have 4 attempts before your card locks. If it locks, please contact Support.

  4. 4

    Choose a PIN and enter it twice to confirm. Use a PIN that is different from your device PIN and any PINs used on other cards.

  5. 5

    That’s it,your card is now ready to use.

Krak debit card is issued by Lead Bank pursuant to a license from Visa U.S.A. Inc. Krak is a financial technology company, not a bank. Account balances are not FDIC- or SIPC-insured. Digital assets converted to USD at purchase; values may fluctuate. Available to eligible U.S. residents only; not available in all states. See terms.

Still need help?

Contact support via the Krak app on your phone.

Download the app