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Why is my account restricted?
Where is my cash deposit?
Why can't I withdraw?
Where is my Krak card?
Where is my crypto deposit?
How to verify your account balance
Last updated: June 30, 2026
We've developed a state of the art audit process in order to prove to third parties, including our clients, that client funds are properly held. Review our proof of reserves page for detailed information on the audit process.