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Why is my account restricted?
Where is my cash deposit?
Why can't I withdraw?
Where is my Krak card?
Where is my crypto deposit?
A Master Key is an additional security feature you can enable that allows you to:
Prevent an unwanted password reset, even if your email account is compromised (if enabled, the Master Key is required to reset your Kraken sign-in password).
Use it as an alternative method for Sign-in Two-factor Authentication (2FA).
Turn off the Global Settings Lock (GSL) immediately if enabled on your account.
We recommend setting up a Master Key in combination with other security features.
The Master Key should be kept separate from account sign-in information or any other 2FAs, as storing this information together would create a security threat to your account.
For example, if you use a Hardware Security Key for sign-in 2FA, we advise to then use an authenticator app or a different Hardware Security Key for the Master Key.