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Pourquoi mon compte est-il restreint ?
Où est mon dépôt en espèces ?
Pourquoi ne puis-je pas effectuer un retrait ?
Où est ma carte Krak ?
Où est mon dépôt de crypto-actifs ?
Where is Kraken licensed or regulated?
Dernière mise à jour : 9 juillet 2026
We welcome clients from all over the world, with a few specific exceptions due to international and local regulations. Depending on your verified residency, you may have certain restrictions on your account, including with respect to the crypto assets you can buy, sell and deposit. Refer to our Terms of Service for complete information on our eligibility criteria. Some account features are only available at certain verification levels.
Our funding providers may, at their own discretion, deny funding to certain geographical locations.
Some regions are not yet able to use debit or credit cards for funding. Please refer to our FAQ on debit and credit cards for the full list of accepted regions.
As jurisdictions continue to develop cryptocurrency regulatory frameworks for local operations, we engage with regulators globally in order to serve clients in a compliant manner. We currently hold the following registrations, licenses, authorizations and approvals:
Europe
À Chypre, Payward Europe Digital Solutions (CY) Limited est réglementée par la CYSEC en tant qu’entreprise d’investissement (MiFID) avec le numéro de licence 342/17 et est autorisée à offrir certains services d’investissement et services auxiliaires.
In Ireland, Kraken has the following licenses, which it has passported to all EEA countries. All EEA customers will contract with these entities if they avail of the services provided:
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Payward Ireland Limited, opérant sous le nom de “Kraken”, est autorisée en tant qu'institution de monnaie électronique (EMI) auprès de la Banque centrale d’Irlande (CBI) (numéro d’immatriculation C453020) pour fournir des services de monnaie électronique et de paiements associés, y compris des services de transfert de crédit.
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Payward Europe Solutions Limited, trading as “Kraken”, is licensed as a Crypto Asset Service Provider (CASP under MiCA) with the CBI (Registration No. C468360) to provide:
- The custody and administration of crypto-assets on behalf of clients
- The exchange of crypto-assets for funds or other crypto-assets
- The execution of orders for crypto-assets on behalf of clients
- The reception and transmission of orders for crypto-assets on behalf of clients
- Providing placing of crypto-assets services
- Providing transfer services for crypto-assets on behalf of clients
- Providing portfolio management on crypto-asset
In Ireland, Payward Global Solutions Limited, trading as “Kraken”, is licensed as a CASP (under MiCA) with the CBI (Registration No C559106), to operate a trading platform for crypto-assets.
EEA Clients are subject to the following restrictions:
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Cannot deposit or trade: AKE, ALEO, ALLO, AMI, APXUSD, ART, ASSET, AUDX, AURA, AUSD, BASED, BDX, BLUE, BRL1, CASH, CFX, CGN, CHECK, COPM, DAI, EDEN, ESX, EURT, EVAA, FF, FIDD, FOLKS, FRNT, GENIUS, GWEI, HEMI, MET, MXNB, OPN, PACT, PEP, PROS, PYUSD, QCAD, RLUSD, RNBW, ROBO, SOMI, ST, STABLE, STBL, SUP, TAKE, TEA, TGBP, TUSD, U2U, UAI, UMXM, UNITAS, USD1, USAT, USDD, USDE, USDS, USDT, USDT0, UST, VELVET, VOOI, WAR, WFB, XAUT, XMR, 1MBABYDOGE*, ACE*, ARK*, AUKI*, BABYDOGE*, BANANA*, BKR*, BOOST*, BROCCOLI*, BUZZ*, CATI*, CETUS*, CUDIS*, D*, ENRON*, FAI*, GPS*, GROK*, HAEDAL*, HTX*, HYB*, HYPER*, IKA*, J*, JELLYJELLY*, KINTO*, MLG*, NAVX*, NC*, NFT*, NS*, PIPPIN*, SEND*, SHADOW*, SHELL*, SOMA*, TOILET*, TST*, VIDT*, WAVES*, WXTM*, XVG*.
* Restricted in Germany only.
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USDG Rewards is not available to clients residing in the EEA.
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Clients residing in the EEA cannot use Babylon Bitcoin Staking.
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Opt-in Rewards (OIR) in the EEA is only available for Bitcoin.
* EEA - Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
In the United Kingdom, Kraken operates locally as a Financial Conduct Authority (FCA)
Registered Cryptoasset Firm (Payward Limited., FRN 928768) under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017.
Kraken is also authorised by the FCA as an Electronic Money Institution (Payward Services Limited, FRN 1010381) under the Electronic Money Regulations 2011.
To offer certain crypto asset-related services to eligible clients, Kraken also maintains a FCA Authorised Investment Firm (FRN 757895) through its subsidiary Crypto Facilities Limited.
Under UK regulatory requirements, all newly verified UK retail Kraken accounts are subject to a mandatory 24-hour cooling-off period before trading can begin.
Clients residing in the UK are subject to the following restrictions:
Opt-in reward restrictions
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Clients residing in the United Kingdom cannot use Opt-in Rewards.
Defi Earn restrictions
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DeFi Earn is not available in the United Kingdom.
Restrictions de crypto-monnaies
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Cannot deposit or trade BDX, LCAP, TREMP, WAR, and XMR
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Impossible d’acheter ou de vendre du HNT.
Derivatives trading restrictions
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Retail clients living in the United Kingdom cannot trade derivatives.
Kraken Drops restrictions
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Les clients situés au Royaume-Uni ne peuvent pas participer au programme Kraken Drops.
Restrictions xStocks
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Les xStocks ne sont pas disponibles au Royaume-Uni.
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The SpaceX IPO via xStocks is not available to clients in United Kingdom.
Amérique du Nord
To serve clients in Canada, Kraken operates as a registered Restricted Dealer, registered with the Ontario Securities Commission and the securities regulators in each of the provinces and territories of Canada. Kraken also maintains registration as a Money Services Business with FINTRAC (‘Payward Canada, Inc.’, MSB Registration No. M19343731). For a complete overview of all regulatory updates and what they mean for Canadian clients, please visit: Canada regulatory updates.
Clients residing in Canada are subject to the following restrictions:
Vérification de compte
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Les clients au Canada devront vérifier leur compte.
Restrictions sur les gains
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Cannot use Opt-in Rewards.
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Cannot stake GRT or FLR.
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Clients residing in Canada cannot use Babylon Bitcoin Staking
Restrictions de crypto-monnaies
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Cannot deposit, hold or trade ACA, AGLD, AIN, AKE, ALBT, ALCH, ALICE, ALLO, ALMANAK, AMI, AMP, ANC, ANLOG, APXUSD, ARC, ART, ASSET, ATLAS, AUDX, AURA, AURY, AUSD, AVAAI, AVT, AXL, BASED, BDXN, BILL, BKS, BLESS, BLUAI, BLUE, BODEN, BOO, BRL1, BZZ, C98, CASH, CATI, CGN, CHECK, CHEX, CLOUD, CMETH, COOKIE, COPM, CORN, CRU, CSM, CTC, DAI, DAR, DBR, DIA, DMC, DOLO, DUCK, EDEN, EDGE, EFI, ENA, EPT, EQ, ESX, EURC, EUROC, EUROP, EURQ, EURR, EURT, EV, EVAA, FF, FIDD, FLOCK, FLY, FOLKS, FOREST, FRNT, FRX, GAIA, GEIST, GENIUS, GENS, GLM, GMX, GOO, GRASS, HDX, HEMI, HMSTR, HMT, HOLO, HSK, INTR, IR, JITOSOL, K, KERNEL, KIN, KINTO, KMNO, KOBAN, L3, LAYER, LAYR, LINEA, LION, LMWR, LOOKS, LSETH, MAT, MC, MDT, MET, METH, MOCA, MXNB, NEST, NKN, NMR, NODE, NODL, NYM, OBOL, OMNI, OPN, ORDER, OTP, OXY, PACT, PARA, PARTI, PAXG, PEOPLE, PICA, PIPE, PLANCK, PNG, PORTAL, PRCL, PROS, PSTAKE, PYUSD, Q, QUICK, RAIIN, REQ, REZ, RHEA, RLUSD, RMRK, RNBW, ROBO, RON, ROOK, ROSE, RVV, SAROS, SCA, SDN, SIDEKICK, SKL, SKU, SLP, SNT, SOGNI, SOMI, SPICE, SPK, ST, STABLE, STBL, STEP, STRONG, SWARMS, TAC, TAKE, TANSSI, TBTC, TEA, TEER, TGBP, THQ, TNSR, TRB, TREE, TREMP, TUSD, U, U2U, UAI, UMXM, UNITAS, UNITE, USAT, USD1, USDD, USDE, USDG, USDQ, USDR, USDS, USDT, USDT0, UST, VELVET, VGX, VOOI, VRA, W, WAR, WAXL, WAXP, WBTC, WEN, WETH, WFB, WNXM, XAUT, XAVA, XMR, XNAP, XOR, XRT, YALA, YB, YGG, and ZEX.
Krak restrictions
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USDG is not available to clients residing in Canada.
Restrictions de trading avec marge
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Clients residing in Canada cannot trade using margin.
Derivatives trading restrictions
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Clients residing in Canada cannot trade derivatives.
Limitations des xStocks :
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xStocks are not available in Canada.
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The SpaceX IPO via xStocks is not available to clients in Canada.
To serve clients in the United States (US), Kraken maintains a registration as a Money Services Business with FinCEN (‘Payward Interactive, Inc.’, MSB Registration No. 31000270997766). To offer digital asset custody services to eligible clients, Kraken also maintains through its subsidiary ‘Kraken Financial’ a Wyoming-chartered Special Purpose Depository Institution. Kraken offers equities trading in the US through its subsidiary Kraken Securities LLC, a broker-dealer registered with the Securities and Exchange Commission and a member of the Financial Industry Regulatory Authority (www.finra.org) and the Securities Investor Protection Corporation (www.sipc.org). Kraken offers investment advisory services for equities and equities combination bundles through Kraken Adviser LLC, an investment adviser registered with the Securities and Exchange Commission.
Clients residing in the US are subject to the following restrictions:
Restrictions géographiques
Pour l’instant, Kraken (y compris Kraken Securities LLC et Kraken Adviser LLC) n’offre pas de services aux résidents des États suivants :
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Maine (ME)
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New York (NY)
If you move outside of these states, you can use your new address for regular verification. Be sure to provide a Proof of Residence document so we can legally provide our services to you.
Krak restrictions
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Les transferts de crypto ne sont pas disponibles dans les États suivants que nous servons : EN
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Les transferts de monnaie fiduciaire ne sont pas disponibles dans les États suivants que nous servons : IN, LA, MA, UT
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Les résidents du Texas et du New Hampshire ne peuvent pas déposer ou détenir des EUR, ni trader des paires en EUR.
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Les résidents des États-Unis ne peuvent pas déposer des monnaies fiduciaires autres que l’USD.
State-by-state custody restrictions
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Services provided by Kraken Financial are only available to eligible clients in certain states. More information on the services provided by Kraken Financial can be found here.
Restrictions de crypto-monnaies
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The following assets are restricted for US clients: ACA, AGLD, AIN, ALBT, ALCH, ALICE, ALMANAK, AMP, ANC, ANLOG, ARC, ART, ATLAS, AUDIO, AURY, AVAAI, AVT, AXL, BDXN, BILL, BKS, BLESS, BLUAI, BLUE, BOO, BZZ, C98, CATI, CGN, CHECK, CLOUD, COOKIE, CORN, CRU, CSM, CTC, DAR, DBR, DIA, DMC, DOLO, DUCK, EDEN, EDGE, EFI, EPT, EQ, ESX, EUROC, EV, EVAA, FF, FLOCK, FLY, FOLKS, FOREST, FRX, GAIA, GEIST, GENIUS, GENS, GLM, GOO, GRASS, HDX, HEMI, HMSTR, HMT, HOLO, HSK, INTR, IR, K, KERNEL, KIN, KINTO, KMNO, KOBAN, L3, LAYER, LAYR, LINEA, LMWR, LOOKS, MAT, MC, MDT, MOCA, MV, NEST, NKN, NMR, NODE, NODL, NYM, OBOL, OMNI, ORDER, OTP, OXY, PARA, PARTI, PEOPLE, PERP, PICA, PIPE, PLANCK, PNG, PORTAL, PRCL, PSTAKE, Q, QUICK, RAIIN, REQ, REZ, RHEA, RMRK, RNBW, RON, ROOK, ROSE, RVV, SAROS, SCA, SDN, SIDEKICK, SKL, SKU, SLP, SNT, SOGNI, SPICE, SPK, STEP, STRONG, SWARMS, TAC, TAKE, TANSSI, TEA, TEER, THQ, TRB, TREE, U, UNITE, VELVET, VGX, VOOI, VRA, WAXP, WEN, WNXM, WOO, XAVA, XNAP, XOR, XRT, YALA, YB, YGG, ZEX.
Trading de dérivés
Les services de courtage sont fournis par NinjaTrader Clearing, LLC, opérant sous le nom de Kraken Derivatives US, un FCM ("Futures Commission Merchant") enregistré auprès de la Commodity Futures Trading Commission (CFTC) et membre de la National Futures Association (NFA ID n°0309379).
Pré-requis de trading avec marge
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Margin trading is available to eligible US retail clients, and to US clients who self-certify as an Eligible Contract Participant (ECP).
Restrictions sur les gains
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US clients cannot use Opt-In Rewards.
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Rewards feature on Kraken is only available to select US states.
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Le staking de Flare (FLR) n'est pas disponible aux États-Unis.
xStocks limitations:
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xStocks are not available in United States.
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The SpaceX IPO via xStocks is not available to clients in the United States.
Rest of World (ROW)
To service clients in Argentina, Payward Trading Limited - Argentinian Branch is registered as a Virtual Asset Service Provider with the Argentinian national securities commission (Comision Nacional de Valores, CNV). This registration permits Kraken to offer crypto custody and exchange services in the region.
Defi Earn restrictions
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DeFi Earn is not available in Argentina.
In Australia, Kraken maintains local operations as a registered Digital Currency Exchange (DCE) and Independent Remittance Dealer with AUSTRAC (Bit Trade Pty Ltd, ACN 163 237 634). Kraken Derivatives are offered via Beaufort Fiduciaries Pty Ltd (ACN 162 139 871, AFSL 545124), a Kraken group company.
Derivatives trading restrictions:
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Les clients grossistes australiens peuvent accéder à Kraken Derivatives par le biais de son courtier agréé par les services financiers australiens, Beaufort Fiduciaries Pty Ltd (ACN 162 139 871 AFSL n° 545124).
Krak restrictions:
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Les transferts de crypto et de monnaie fiduciaire sont disponibles via Krak pour les clients résidant en Australie.
Earn restrictions:
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Les Récompenses Opt-in ne sont pas disponibles en Australie.
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DeFi Earn is not available in Australia.
Restrictions de crypto-monnaies:
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Australian clients cannot deposit, hold or trade ALBT, AMP, ANC, BOO, BZZ, CRU, DASH, DIA, EFI, EQ, FIDD, FRX, GEIST, HMT, LAYR, LCAP, NKN, PEOPLE, PICA, PNG, QCAD, RMRK, RON, ROSE, SKU, SLP, USAT, WAR, WAXP, WNXM, XAVA, XMR, XOR, and ZEC.
Restrictions de trading avec marge
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Les clients de détail résidant en Australie ne peuvent pas accéder aux extensions en monnaie fiduciaire lors du trading avec marge sans d’abord passer un test d’adéquation pour confirmer qu’ils sont dans le marché cible pour le produit.
Limitations des xStocks :
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Les xStocks ne sontpas disponibles en Australie.
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The SpaceX IPO via xStocks is not available to clients in Australia.
Aux Bermudes, Payward Digital Solutions Ltd (PDSL) détient une licence de classe F pour les entreprises d’actifs numériques et est supervisée par l’Autorité monétaire des Bermudes (BMA) (numéro d’immatriculation 202403268). PDSL agit en tant que courtier pour certains clients d’actions au comptant, de dérivés et d’actions tokenisées ainsi qu'en tant que plateforme de marché pour certains contrats à terme (non disponibles pour les clients de l’UE).
Clients residing in Bermuda cannot use Babylon Bitcoin Staking.
Clients residing in Bermuda cannot use DeFi Earn.
Kraken is not licensed or regulated in Singapore.
DeFi Earn is not available in Singapore.
In the UAE, Payward FZCO holds Broker Dealer and Investment Management license and is overseen by the Virtual Asset Regulatory Authority (License number placeholder).
In accordance with regulatory requirements applicable to Payward FZCO's operations under the Virtual Assets Regulatory Authority (VARA) and the Central Bank of the UAE (CBUAE), certain virtual assets are not available to clients onboarded through Payward FZCO. Privacy-enhanced cryptocurrencies are not available for trading, funding, or custody by UAE residents. Algorithmic stablecoins and other virtual assets prohibited under VARA's regulatory framework are similarly restricted.
Régions interdites
Nous n’acceptons pas de clients, ou n’autorisons pas de dépôts de monnaie fiduciaire ou de crypto-monnaie, en provenance des régions suivantes :
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Afghanistan
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Biélorussie
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Crimea, Donetsk, and Luhansk regions of Ukraine
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Cuba
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République démocratique du Congo
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Inde
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Iran
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Irak
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Japon
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Libye
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Corée du Nord
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Philippines
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Russie
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Soudan
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Soudan du Sud
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Syrie
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